BUS128 Customer Service

1 Credit Hours

Students will learn exemplary customer service tactics used by professionals in all types of organizations, reflecting current concepts and tips, strategies for reaching company goals, dealing with problems and complaints, winning back customers, and creating loyal customers. Emphasis is on the importance of effective communication and collaboration techniques using customer-focused activities.

2020 Spring Term

Section: O
Course Format: Online Seats Available: 20/20
Type Location Dates Time Meeting Days Instructor
Online 01/13/20 - 05/15/20 Laura Moore
Type Online
Dates 01/13/20 - 05/15/20
Meeting Days
Instructor Laura Moore