Students will learn exemplary customer service tactics used by professionals in all types of organizations, reflecting current concepts and tips, strategies for reaching company goals, dealing with problems and complaints, winning back customers, and creating loyal customers. Emphasis is on the importance of effective communication and collaboration techniques using customer-focused activities.
1.00 Credit Hour
Flint Hills Technical College does not discriminate on the basis of sex including pregnant and parenting students, sexual orientation, handicap, race, color, age, religion, marital status, or national or ethnic origin in educational programs, admissions policies, employment policies, financial aid or other College-administered programs. For questions or concerns regarding non-discrimination contact the Director of Human Resources at 620.343.4600.